If you encounter fraud when purchasing a pet online, here are some steps to deal with:
Immediately contact the online payment platform, such as Alipay, WeChat Pay, etc., to see if the payment can be reversed. If the other party uses bank transfer or other payment methods, you can take legal action to protect your rights.
Call the police: Although purchasing pets online is a civil dispute, if the bank card payment is found to be fraudulent or suspected of false advertising fraud, you can call the police and let the relevant departments intervene.
Collect evidence: Collect chat records, payment screenshots and all evidence that may help to find out the facts. These are important for subsequent rights protection. in accordance with.
Rights protection: If the payment platform does not support relevant refunds or recovery of funds, you can complain to the Consumer Council and consider taking legal measures to protect your rights.
In short, when purchasing pets, be sure to choose formal pet sales channels or certified merchants to reduce the risk of being defrauded. If you are accidentally defrauded, take timely and effective measures to safeguard your rights and protect your legitimate rights and interests.
